Warranties

All Beyond Words products come with a standard five year limited warranty, backed by the manufacturer (Solas Ray).  See attached five-year warranty.

Many product warranties can be extended to as much as ten years at the customer’s request.  See attached ten-year warranty.  Ten year warranties must be requested in the original order request. 

Whenever possible, Beyond Words will require a one-year installation warranty, guaranteeing the quality of work completed by installers that we hire.  This warranty will depend on the availability of quality installers and their own warranty policies.  These installation warranties will be written as a direct agreement between the customer and the installer, so that the customer does not need to go through Beyond Words to address an install warranty issue.